Customer Service Associate

Customer Service Associate

Reports to: Director of Volunteer and Guest Services

Compensation: Part-time, hourly, $12-16/hr.

Beck Center for the Arts is seeking enthusiastic and reliable individuals to join our Customer Service Team. If you enjoy working with people and thrive in a creative environment, this is an excellent opportunity.

Position Overview

We are seeking a friendly, organized and customer–focused candidate for front-facing customer service role. This role supports a variety of services across many departments. Beck Center’s Customer Service staff play an important role in creating a welcoming experience for all visitors. Responsibilities include assisting guests with box office ticket sales, class registrations, and front-of-house support for performances and events.

Key Responsibilities

·       Provide friendly and professional customer service to visitors, patrons and students

·       Assist with ticket sales at the box office

·       Help patrons with class registrations, enrollment questions, and program information

·       Support House Management and Front of House operations during performances, exhibitions, and campus events

·       Assist with theater guest seating, and lobby management

·       Maintain a welcoming, organized, and professional front desk environment

Qualifications

·       Strong communication and customer service skills

·       Must be comfortable working with the public

·       Ability to multitask and stay organized in a fast-paced environment

·       Comfortable working with registration or ticketing systems (training provided)

·       Interest in or appreciation for the performing and visual arts

·       Reliable, professional and team-oriented

·       Must be 18 or older please

Availability

Open availability required, including evenings and weekends; schedule is based on performance, class, and event schedules.

Join Us

At Beck Center for the Arts, great customer service helps create a welcoming space for our community and the arts. If you are passionate about helping others and enjoy working in a creative environment, we encourage you to apply. We look forward to welcoming team members who want to help make every visitor's experience memorable.

Interested applicants can email Kristina Edleman kedleman@beckcenter.org